Our office hours are Monday – Friday, 8.30am – 3.30pm.

If our phone is unattended, please do leave us a message with your contact details. If you are calling outside of our office hours, and you are concerned about someone’s immediate safety, please contact the New Zealand Police for advice.

This website is set up to help you with matters regarding safeguarding, raising a concern with us or making a complaint. It is frequently updated to ensure that it provides as much relevant material as possible. If you have any comment about the website itself or the documents within it, we would be very grateful to hear your ideas.

View our Provide Feedback or Make a Complaint about NOPS document >