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Documents & Policies – ol

This following list of documents is in alphabetical order. Scroll down to view them. If you wish to see the documents that sit under each Safeguarding Culture Standard, use the ‘View Standards’ button and visit each individual Standard’s page.

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A Culture of Safeguarding

Click on any piece of the jigsaw or the list of titles to learn more and view documents related to that particular Safeguarding Standard.

Creating a culture of safeguarding through:

1. Communicating the Church’s Safeguarding Message

2. Safe Practices

3. Responding to Complaints or Concerns

4. Monitoring Compliance with National Policy

5. Formation and Training

Documents & Policies

Available for download

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Te Houhanga Rongo - A Path To Healing

This is the Church's protocol for responding to complaints of sexual abuse against clergy or religious.  This is a living document and will be regularly updated to ensure the protocol reflects best practice.  The current version is Edition February 2020 (this reference can be found at the bottom of the cover page).

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Code of Conduct

A code of conduct must apply to all who act on behalf of the church, either as employees or volunteers.

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Complaint Process Summary

Summary of the complaints process under  'A Path to Healing'.

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Concerns and Complaints Template

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Diocesan Safeguarding Officers

Click here for the contact details of the Safeguarding Officer in each diocese.

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External Review Process

This document outlines the process by which all Catholic entities undergo an external review of their safeguarding practices.

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Feedback about this website

It's important to hear from you about how useful this website is and any changes that may be needed. Here is information about how to give your feedback about that. 

For any other type of feedback, please use the form that can be found on this page: Provide Feedback or Make a Complaint About Our Office (NOPS).

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Initial Procedure for Managing Allegations

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Integrity in Ministry

This document sets out the official guidelines on professional standards for clergy and religious congregations.

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Korean - Code of Conduct

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Korean - Volunteer Agreement

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Māori - Code of Conduct

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Māori - NOPS Complaint Process Summary

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Māori - NOPS Contact Poster

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Māori - Volunteer Agreement

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National Office for Professional Standards Contact Details poster

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National Safeguarding Guidelines

These Guidelines were promulgated by the New Zealand Bishops’ Conference (NZCBC) and Congregational Leaders Conference Aotearoa New Zealand (CLCANZ) and apply to all dioceses, religious congregations and Catholic organisations throughout the country.

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Photography, video, digital images

Protocols regarding the use of personal images

Media Consent Form

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Privacy Policy

This policy governs the management of personal information handling in the National Office for Professional Standards

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Processes for Volunteers

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Provide Feedback or Make a Complaint About Our Office (NOPS)

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Referee Response Form

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Reporting Abuse to National Office for Professional Standards

This document explains what happens when initial contact is made to this office about a complaint of sexual abuse or sexual misconduct involving a member of the clergy or a religious order within the Catholic Church in Aotearoa New Zealand.

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Safeguarding Course (SCCANZ) FAQ

Safeguarding in the Catholic Church in Aotearoa New Zealand is an indepth online course to meet the needs of Level 1 training under the National Safeguarding Guidelines. These FAQs may answer some questions about it.

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Safeguarding Course (SCCANZ) Information

Read here for an overview of the course Safeguarding in the Catholic Church in Aotearoa New Zealand (SCCANZ)

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Safeguarding Self-Review Tool

This tool assists all Catholic entities to consider and review their own safeguarding practices. 

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Safeguarding Policy

This is the overarching policy for all dioceses, religious orders and Catholic organisations.  It sets the expectations for promoting an environment which respects and acknowledges the dignity of all and where people feel valued and safe.  All Catholic entities are expected to adopt this policy.

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Safeguarding Structure

This document gives a visual depiction of the groups involved in safeguarding throughout the Church, and the lines of accountability.

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Safety Checking and Police Vetting

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Samoan - Code of Conduct

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Samoan - NOPS Complaint Process Summary

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Samoan - Volunteer Agreement

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Standards for Creating and Maintaining a Safeguarding Culture

These standards are designed to ensure best practice in all aspects of safeguarding.  All dioceses, religious orders and Catholic organisations will be audited against these Safeguarding Culture Standards.

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Tongan - Code of Conduct

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Tongan - NOPS Complaints Process Summary

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Tongan - NOPS Contact Poster

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Tongan - Volunteer Agreement

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Visiting Clergy and Religious Information Sheet

For religious and clergy who are coming to New Zealand for a temporary stay.

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Visiting Clergy and Religious Church Authority Safeguarding Declaration

The safeguarding declaration and disclosure is to be completed by the Church Authority of visiting clergy or religious who intend visiting New Zealand.

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Visiting Clergy and Religious Individual Safeguarding Declaration

This safeguarding declaration and disclosure is to be completed by individual clergy and religious who are coming to visit New Zealand.

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Volunteer Agreement

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Workshop Training Feedback Form

More documents are currently being produced. In the meantime, please contact us for further information.

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