Documents and Policies

Documents and Policies

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Te Houhanga Rongo - A Path To Healing

This is the Church's protocol for responding to complaints of sexual abuse against clergy or religious.  This is a living document and will be regularly updated to ensure the protocol reflects best practice.  The current version is Edition February 2020 (this reference can be found at the bottom of the cover page).

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Code of Conduct

A code of conduct must apply to all who act on behalf of the church, either as employees or volunteers.

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Concerns and Complaints Process

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Feedback about this website

It's important to hear from you about how useful this website is and any changes that may be needed. Here is information about how to give your feedback about that. 

For any other type of feedback, please use the form that can be found on this page: Praise or Complain about NOPS.

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Initial Procedure for Managing Allegations

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Integrity in Ministry

This document sets out the official guidelines on professional standards for clergy and religious congregations.

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Korean - Code of Conduct

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Korean - Volunteer Agreement

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National Office for Professional Standards Contact Details poster

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National Safeguarding Guidelines

These Guidelines were promulgated by the New Zealand Bishops’ Conference (NZCBC) and Congregational Leaders Conference Aotearoa New Zealand (CLCANZ) and apply to all dioceses, religious congregations and Catholic organisations throughout the country. 

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Safeguarding Policy

This is the overarching policy for all dioceses, religious orders and Catholic organisations.  It sets the expectations for promoting an environment which respects and acknowledges the dignity of all and where people feel valued and safe.  All Catholic entities are expected to adopt this policy.

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Photography, video, digital images

Protocols regarding the use of personal images

Media Consent Form

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Provide Feedback or Make a Complaint About Our Office (NOPS)

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Privacy Policy

This policy governs the management of personal information handling in the National Office for Professional Standards

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Processes for Volunteers

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Referee Response Form

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Reporting Abuse to National Office for Professional Standards

This document explains what happens when initial contact is made to this office about a complaint of sexual abuse or sexual misconduct involving a member of the clergy or a religious order within the Catholic Church in Aotearoa New Zealand.

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Safeguarding Self-Review Tool

This tool assists all Catholic entities to consider and review their own safeguarding practices. 

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Safeguarding Structure

This document gives a visual depiction of the groups involved in safeguarding throughout the Church, and the lines of accountability.

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Safety Checking and Police Vetting

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Standards for Creating and Maintaining a Safeguarding Culture

These standards are designed to ensure best practice in all aspects of safeguarding.  All dioceses, religious orders and Catholic organisations will be audited against these Safeguarding Culture Standards.

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Volunteer Agreement

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Workshop Training Feedback Form

More documents are currently being produced. In the meantime, please contact us for further information.