This following list of documents is in alphabetical order. Scroll down to view them. If you wish to see the documents that sit under each Safeguarding Culture Standard, use the ‘View Standards’ button and visit each individual Standard’s page.
Click on any piece of the jigsaw or the list of titles to learn more and view documents related to that particular Safeguarding Standard.
Creating a culture of safeguarding through:
1. Communicating the Church’s Safeguarding Message
2. Safe Practices
3. Responding to Complaints or Concerns
4. Monitoring Compliance with National Policy
5. Formation and Training
Documents & Policies
Available for download
Te Houhanga Rongo - A Path To Healing
This is the Church's protocol for responding to complaints of sexual abuse against clergy or religious. This is a living document and will be regularly updated to ensure the protocol reflects best practice. The current version is Edition February 2020 (this reference can be found at the bottom of the cover page).
Code of Conduct
A code of conduct must apply to all who act on behalf of the church, either as employees or volunteers.
Concerns and Complaints Template
Diocesan Safeguarding Officers
Click here for the contact details of the Safeguarding Officer in each diocese.
External Review Process
This document outlines the process by which all Catholic entities undergo an external review of their safeguarding practices.
Feedback about this website
It's important to hear from you about how useful this website is and any changes that may be needed. Here is information about how to give your feedback about that.
For any other type of feedback, please use the form that can be found on this page: Provide Feedback or Make a Complaint About Our Office (NOPS).
Initial Procedure for Managing Allegations
Integrity in Ministry
This document sets out the official guidelines on professional standards for clergy and religious congregations.
Korean - Code of Conduct
Korean - Volunteer Agreement
Māori - Code of Conduct
Māori - NOPS Contact Poster
Māori - Volunteer Agreement
National Safeguarding Guidelines
These Guidelines were promulgated by the New Zealand Bishops’ Conference (NZCBC) and Congregational Leaders Conference Aotearoa New Zealand (CLCANZ) and apply to all dioceses, religious congregations and Catholic organisations throughout the country.
Photography, video, digital images
Protocols regarding the use of personal images
Media Consent Form
This policy governs the management of personal information handling in the National Office for Professional Standards
Safeguarding Self-Review Tool
This tool assists all Catholic entities to consider and review their own safeguarding practices.
Processes for Volunteers
Provide Feedback or Make a Complaint About Our Office (NOPS)
Referee Response Form
Reporting Abuse to National Office for Professional Standards
This document explains what happens when initial contact is made to this office about a complaint of sexual abuse or sexual misconduct involving a member of the clergy or a religious order within the Catholic Church in Aotearoa New Zealand.
Safeguarding Course (SCCANZ) FAQ
Safeguarding in the Catholic Church in Aotearoa New Zealand is an indepth online course to meet the needs of Level 1 training under the National Safeguarding Guidelines. These FAQs may answer some questions about it.
Safeguarding Course (SCCANZ) Information
Read here for an overview of the course Safeguarding in the Catholic Church in Aotearoa New Zealand (SCCANZ)
This is the overarching policy for all dioceses, religious orders and Catholic organisations. It sets the expectations for promoting an environment which respects and acknowledges the dignity of all and where people feel valued and safe. All Catholic entities are expected to adopt this policy.
This document gives a visual depiction of the groups involved in safeguarding throughout the Church, and the lines of accountability.
Safety Checking and Police Vetting
Samoan - Code of Conduct
Samoan - NOPS Complaint Process Summary
Samoan - Volunteer Agreement
Standards for Creating and Maintaining a Safeguarding Culture
These standards are designed to ensure best practice in all aspects of safeguarding. All dioceses, religious orders and Catholic organisations will be audited against these Safeguarding Culture Standards.