Documents and Policies
Documents and Policies
Te Houhanga Rongo - A Path To Healing
This is the Church's protocol for responding to complaints of sexual abuse against clergy or religious. This is a living document and will be regularly updated to ensure the protocol reflects best practice. The current version is Edition February 2020 (this reference can be found at the bottom of the cover page).
Code of Conduct
A code of conduct must apply to all who act on behalf of the church, either as employees or volunteers.
Concerns and Complaints Process
Feedback about this website
It's important to hear from you about how useful this website is and any changes that may be needed. Here is information about how to give your feedback about that.
For any other type of feedback, please use the form that can be found on this page: Praise or Complain about NOPS.
Initial Procedure for Managing Allegations
Integrity in Ministry
This document sets out the official guidelines on professional standards for clergy and religious congregations.
Korean - Code of Conduct
Korean - Volunteer Agreement
National Office for Professional Standards Contact Details poster
National Safeguarding Guidelines
These Guidelines were promulgated by the New Zealand Bishops’ Conference (NZCBC) and Congregational Leaders Conference Aotearoa New Zealand (CLCANZ) and apply to all dioceses, religious congregations and Catholic organisations throughout the country.
This is the overarching policy for all dioceses, religious orders and Catholic organisations. It sets the expectations for promoting an environment which respects and acknowledges the dignity of all and where people feel valued and safe. All Catholic entities are expected to adopt this policy.
Photography, video, digital images
Protocols regarding the use of personal images
Media Consent Form
Provide Feedback or Make a Complaint About Our Office (NOPS)
This policy governs the management of personal information handling in the National Office for Professional Standards
Processes for Volunteers
Referee Response Form
Reporting Abuse to National Office for Professional Standards
This document explains what happens when initial contact is made to this office about a complaint of sexual abuse or sexual misconduct involving a member of the clergy or a religious order within the Catholic Church in Aotearoa New Zealand.
Safeguarding Self-Review Tool
This tool assists all Catholic entities to consider and review their own safeguarding practices.
This document gives a visual depiction of the groups involved in safeguarding throughout the Church, and the lines of accountability.
Safety Checking and Police Vetting
Standards for Creating and Maintaining a Safeguarding Culture
These standards are designed to ensure best practice in all aspects of safeguarding. All dioceses, religious orders and Catholic organisations will be audited against these Safeguarding Culture Standards.